Blog 2017-08-24T16:23:34+00:00

Basketball and Emotional Intelligence

January 19th, 2018|0 Comments

https://www.youtube.com/watch?v=i2XSPW9pBx0 Russell Westbrook is poetry in motion, de-facto team leader of the OKC Thunder NBA franchise, NBA Most Valuable Player for 2017, and a pleasure to watch. In action, he’s a blur all over the court, scoring, passing, guiding his [...]

Four Steps to a Committed Team

December 28th, 2017|0 Comments

You just assigned your team a new project. Their enthusiasm is, well, remarkably luke-warm. How do you build a fire under them to get them behind the project? Here are four steps to kindle the flames of team commitment. Build [...]

Intentional listening can be the best gift to give at Christmas

December 21st, 2017|0 Comments

  By Charlotte Lankard ---The Oklahoman When someone deeply listens to you, it is like holding out a dented cup you've had since childhood and watching it fill up with cold, fresh water. When it balances on top of the [...]

Gut Instinct, and How Leaders Use It

December 18th, 2017|0 Comments

The e-mail read: Can a job applicant alter their personality style profile to influence the results so that their style appears to be more like the style we’re looking for to fill this position?” The rest of the story:  This [...]

Four Actions to Improve Your Listening Skills, Impress Your Boss and Make Your Girlfriend or Boyfriend Crazy About You.

December 10th, 2017|0 Comments

I’m going out on a limb here: The ability to listen well is the most important tool you’ll ever put in your leadership tool kit, or for that matter, your tool kit for living well. There. I said it. What [...]

CAUTION! You’re only Five Steps Away from an RBD (Really Bad Decision)

December 1st, 2017|0 Comments

We all make bad decisions. Sometimes the consequences of those decisions are inconsequential. Other times they can be devastating. A few years ago Blockbuster Video had the opportunity to acquire a little start-up (Netflix) for a paltry 50 million dollars. [...]

Is It Time to Throw Out the Compliment Sandwich?

November 27th, 2017|0 Comments

Bored? Looking for a little excitement? Try googling, “Compliment Sandwich.’  You’ll find a few posts that define it and a bunch of articles on why you should NEVER use one. So, what is a compliment sandwich? It’s placing critical feedback [...]

Four Reasons New Leaders Fail from the Start

November 18th, 2017|0 Comments

When front line workers are promoted to leadership they must learn a new set of skills in order to be successful. There are four challenges that will derail a leader at any level if they aren’t addressed.  In my consulting [...]

Making Polenta and Developing Great Leaders in Four Steps

November 2nd, 2017|0 Comments

https://www.youtube.com/watch?v=hTHL-wsU68o (Four things that Making Polenta and Developing Leaders have in common) Today I made polenta for the first time. It’s an Italian version of grits, only better. A few weeks ago I enjoyed osso buco; It’s the Italian [...]

Six Things You Need to Know About Expectations

October 23rd, 2017|0 Comments

                                                                                         ---- Ruthie Hast, M.Ed., LPC Expectations are how we hope or anticipate life will be. They encompass all areas of our lives—our work, our relationships, the way our life will unfold. They play a major part in how our [...]

Cultural Intelligence: What is Your CQ And Why Should You Care?

October 12th, 2017|0 Comments

  https://www.youtube.com/watch?v=x2C7Mfft9OY (From Mona Earnest, Speaker, trainer, HR consultant and partner at Encore Life Skills) Yesterday, I taught a course on Cultural Intelligence for the State of Oklahoma Office of Management & Enterprise (OMES). Just as your own Intelligence [...]

I Hate Emotional Intelligence

October 5th, 2017|0 Comments

I hate Emotional Intelligence. Well actually, I dislike the term, “Emotional Intelligence.” Why? Intelligence is something you are stuck with.  You get your quotient, your share, and that’s it. Done. Experts say you can stretch it a little bit, but [...]

Five Things You Must Know About Conflict

September 28th, 2017|0 Comments

Conflict. Some of us really don’t like conflict. We would much rather get along than get cross with each other, and a workplace where people are nice to each other is a good thing, right? Well, actually not. Being “nice” [...]

The Big Catastrophe that turned out to be, well…nothing.

September 22nd, 2017|0 Comments

You couldn’t find your wallet and you panicked. You missed your plane and thought it was the end of the world. You experienced what appeared to be a catastrophic event in the making. But that really bad thing you thought [...]

  • Patrick Lencioni on Trust

What’s Trust Got To Do With It?

September 14th, 2017|0 Comments

  Sick Teams usually share one thing in common: They don’t trust each other. How do you fix a team that doesn’t trust?  First of all, agree on what it means to trust each other.  [...]

Q&A with Tim Hast

August 9th, 2017|0 Comments

Tim hast, principal of Edmond-based Encore Life Skills, offers four skills that separate experts from novices when it comes to listening. Great leaders create, align and execute visions. […]



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